What to include
A useful message includes your name, topic, platform, whether you are asking as a parent or partner, and the specific feature or issue you want to discuss.
Contact channels
Use email for product, support, legal, or early-access questions. Store-specific support links can be added once verified public release links are available.
- General: hello@famihero.com
- Support: support@famihero.com
- Privacy: privacy@famihero.com
Response expectations
Early-access and partnership messages should be specific so the team can route them correctly. Urgent safety emergencies should always be handled through local emergency services first.